Projects
Global View North America Payroll
Client: GV MS and PS Clients
Role: Senior Associate Functional Consultant | Jan 2022 – Aug 2023
- Managed and resolved interface and authorization issues, escalating critical cases to the Product and Basis teams as needed.
- Tested interfaces post-fix and scheduled automated jobs for both outbound and inbound data flows.
- Handled client queries through CRM, Siebel Tickets, and emails, providing timely resolutions.
- Addressed complex scenarios such as voids, retros, and on-demand requests, while managing G2 and SSL-related issues.
E-Confirmation & E-Separation
Client: AXA Business Services India
Role: Developer & Functional Tester | Jan 2021 – Jun 2021
- Developed a tool to streamline the resignation and confirmation processes, enabling supervisors to manage employee status effectively.
- Designed web application screens in WebDynpro, configured mail notifications using SO10 objects, and resolved application issues.
- Created reports for resignation and confirmation tracking and documented the technical design.
Shift Control Project
Client: AXA Business Services India
Role: Functional Tester | May 2020 - Dec 2020
- Developed and tested a tool to monitor and validate employee shift data against swipe-in/out details, providing supervisors with an interface to manage shifts.
- Created test cases based on requirements, prepared UAT checklists, user manuals, and design documents, and collaborated in client testing.
- Managed change tickets for project implementation.
HRMS Data Integration to YATRA
Client: AXA Business Services India
Role: Functional Tester | Jan 2020 - Feb 2020
- Facilitated the accurate integration of employee master data, including full and delta loads, into the YATRA systems, ensuring all data underwent necessary validations.
- Conducted thorough testing on the developed objects, created unit test cases, and verified data accuracy throughout the process.
- Prepared a user acceptance testing (UAT) checklist, authored user manuals, and managed change tickets, contributing to a smooth project implementation.